Velvet Wine Elegance Shoulder Bag

We offer fast and reliable shipping for all our clothing items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-5 business days.

Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. Enjoy free shipping on orders over $150. For any questions regarding your order, please contact our customer service team for assistance.

Return Policy:

Returns may be requested within 2 days of receiving the product.

Returns are accepted for the following reasons:

• Damaged product
• Manufacturing defect
• Wrong item received
• Customer dissatisfaction

Important Notes:

• For hygiene reasons, panties and shapewear are not eligible for return.
• For queries related to sizing, we recommend reaching out to us prior to placing your order.
• Products must be returned in their original condition, complete with all accessories, packaging, and the original invoice.
• Pickup service is available in most locations.

Refund Policy:

Once the returned product has been received and inspected, refunds will be processed within 3–5 business days. The refunded amount will be credited to the original mode of payment.

Please note: Shipping charges are non-refundable, except in cases where the product was damaged or defective upon delivery.